Photo courtesy MDHS Facebook
The Mississippi Department of Human Services (MDHS) announces a new mobile app and enhanced security features for recipients of the Supplemental Nutrition Assistance Program (SNAP) launching June 11, 2026. The ConnectEBT app introduces a card lock feature designed to help protect benefits from theft and unauthorized use.
As part of the update, all Mississippi EBT cards will automatically be set to block online and out-of-state SNAP transactions beginning June 11. This default security setting is designed to reduce the risk of fraud while still allowing SNAP clients to make purchases at authorized Mississippi retailers.
The ConnectEBT app is available for free on Android or Apple devices, allowing clients to manage their benefits directly from their phones. Clients can register a new account or log in using their ConnectEBT client website username and password.
Clients will have access to three security settings:
- Lock My Card Everywhere
Provides the highest level of protection by blocking all EBT transactions until the client chooses to unlock the card. - Block-High Risk Transactions (Default Setting)
Blocks all online and out-of-state SNAP transactions while still allowing purchases at authorized Mississippi retailers. - Unlock My Card Everywhere
Allows transactions wherever EBT cards are accepted, including online and out-of-state purchases.
These features are also available through the existing ConnectEBT website.
Mississippi is among a limited number of states offering the ConnectEBT app and the advanced card-locking functionality. Reflecting Mississippi’s continued efforts to strengthen benefit security and reduce fraud.
In addition to the card security features, ConnectEBT app users can also:
- Change their EBT PIN
- Lock and unlock their EBT cards between purchases
- Monitor their account activity
Clients who need to make online purchases or use their SNAP benefits while traveling can adjust their security settings through:
- ConnectEBT App: Available for free on Apple and Google Play
- ConnectEBT Website: Users can change their PIN online via the Connect EBT website
- EBT Cardholder Assistance: 1-866-512-5087 (available 24/7)
MDHS encourages clients to regularly monitor their accounts, lock their card manually or use the auto-lock feature following every purchase and change their EBT PIN at least monthly.
For more information on the new security features and ConnectEBT, visit https://www.mdhs.ms.gov/help/snap/upcoming-snap-updates/.